Where and How Bots are Being Used to Help Businesses

Where and How Bots are Being Used to Help Businesses

Hi everyone!
Here we are again to share more of our knowledge on bots with you. Last time I defined “Bot” for you. Today, I am going to tell you how people are already using ‘Bots’ to grow their business.

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What makes it easier to place an order for your favorite drink or snack at Starbuck’s?

Whether you prefer using voice commands or text messaging, the Starbuck’s Bot, which is found on the Starbucks’ app, will tell you when your order will be ready and the total cost.
Which tool is being used by Taco Bell and Dominos to arrange the delivery of parcels?
Well, Chatbots, of course.
Do you want to check your website’s rankings?
Mazen Bots can help you to find your ranking and keyword statistics.
They deliver Search Engine Optimization (SEO) knowledge directly to your Slack Channel.
For restaurants, Bots can take reservations, display menus and promotions to customers, and collect feedback without additional manpower.
All State Insurance developed Bots that now handle questions from around 12,000 agents. Eventually these Bots will answer inquires directly from customers.
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Seeing all this great use of Bots, I am confident after this you will also try to find your own Bots to create more success in your Business. After all, bots are an investment which can help businesses to move staff to more productive processes.

Bots are the future of the customer experience and have the power to replace search windows and many other apps. You can integrate a customer support Chatbot in your business to cater to simple queries of customers and pass on only the complex questions to customer support agents.

Businesses will be able to save a lot of money while earning more revenue with the help of these Bots because they work 24/7 without taking a break.

Chatbots are also useful in presenting product recommendations, improving customer experience, and engaging customers through targeted marketing campaigns.

Further, Bots can communicate with your website visitors.
You can set your Bot to live chat and communicate with the customer. Plus, the work and effort are much easier than imagined.
Bots can be created to connect to your sales team’s calendars to pull availability and book meetings. They can check your documentation and provide answers on your website.

Remember that a Bot is basically software that you can program to carry out a specific set of actions, which they do all on their own.
There are so many things a Bot can do. What can they do to increase your productivity and customer satisfaction?

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