18 Ideas to Grow Your Business with Social Media

Social media is the cornerstone of marketing for modern day businesses.
Social media marketing penetration in the U.S. 2013-2019

According to Statista,“In 2017 it was calculated that 90 percent of U.S. businesses were using social media for marketing purposes. The source projected the rate would increase from 86.2 percent in 2013 to 91 percent in 2019.”

If you haven’t already joined the 91% (and still growing) businesses that are using social media to benefit their businesses, then unfortunately you’re losing a lot of business. You need to look at the goals and objectives of your business and implement those into social media marketing. Social Media will change everything for your business. Here are 18 ideas to grow your business with Social Media:

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1. Stay Ahead of the Curve

First of all, use social media several times a day. Your competitors are already using it. So, stay ahead of the curve by learning and adapting to all the different social media platforms available to you. There are many out there and some of the most popular ones include: Twitter, Facebook, Instagram, LinkedIn, Pinterest and Snap Chat. It’s time to join the business bandwagon!

2. Target Your Audience

When you use social media, you are able to look for specific audiences in order to target potential customers. For example, on Twitter you can join conversations about certain topics to see who is engaging in the conversation. Join the conversation! Follow some other commenters and you will probably gain some followers back, ultimately leading to new customers. Write a post or blog to target your customers. Be sure to put links into your posts and blogs to help direct readers to your website. Once they click on the post, they can easily get to your website to become customers.

3. Be Consistent

It is vital that you are consistent with your social media posts. As you gain an audience, people are expecting to hear from you. You need to give them what they want. Who is your target audience and why? Schedule when and how often you will post to meet potential customer’s needs. Posting 2-3 times a day is best. Even if it something basic, it is building brand awareness and visibility.

4. Interact

You shouldn’t only be posting on Social Media; you must interact with your audience! Engaging with potential customers will let them know that you are a real business that cares about your customers. The more interaction means the more opportunities for your audience to turn into your customers. So, respond to their posts and answer their questions. Show some interest in your audience. Be appreciative of comments they leave on your posts by commenting back and thanking them. Interacting can go a long way.

5. Exclusive Services through Social Media

You can gain a large following by offering exclusive services only available through social media. For example, if you are a florist you could offer a special arrangement for an upcoming holiday at a discounted price through a “follow” on Twitter or with a comment and retweet. Your followers will love the idea of an exclusive deal, and in this case retweeting to their followers will gain you more followers and potential customers.

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6. Provide Benefits

Going along the lines of exclusive services, benefiting your customers by providing free giveaways is a sure way to grow your business! If you have a blog, you can give away a free book. If you offer marketing services, you can offer a free trial or even a discount code. People love free! They also love winning contests, so make it fun and engaging and you will definitely gain more customers.

7. Link Your Website

It’s helpful to have a link to your website somewhere on your social media account. In your “About” or “Bio” section is a good place to add a link. That way it is easier for your audience and potential customers to find you. Making it easier on them will help your business in the long run.

8. Include Icons on Your Website

Include your social media icons on your website.

Social Media Marketing

If a customer only knows your business through your website and they see your icons, they will become more engaged with your business. It’s likely they will share your business with their friends on social media, allowing you to gain more customers.

9. Include Icons in Your Emails

Let’s face it. Emails are a big part of our days. By adding your social media icons to your emails, you are bound to gain followers and in turn customers.

10. Optimize

Your social media content must be optimized by using the keywords in your industry. What are people searching for on Google? What words are people using in group conversations that you’ve joined? What words are people searching for on your website? What are the questions and phrases they use to search on Siri, Bixby and Alexa? Know your businesses keywords and phrases and use them often. You don’t have to say the exact same thing every single time. Change the format. Switch the words around. Be creative.

11. Hashtags

Use hashtags whenever possible! One of the best platforms to use hashtags on is Twitter. You can hashtag anything that is relevant to your post or business in general. This will definitely get you followers because anyone else who uses that hashtag or searches that hashtag can see your tweet. Also popular on Instagram, using hashtags helps you grow your followers and puts your business in front of potential customers.

12. Collaborate

Social media platforms are great places to find other businesses to collaborate with. LinkedIn, for example, is a large professional platform that will allow you to share business ideas and find like-minded professionals to work with. All social media channels are great for networking, while keeping an eye on the competition.

13. Share

Share as much as you can on social media. Share your website, your sales, your blog, your ideas, your other social media platforms, etc. The key is to engage and be consistent.

14. Customer Service

Social media is a quick way to respond to customer comments. Your customers who follow you will most likely leave reviews if they have had a great experience or a bad experience. Be sure to thank the grateful customers and be sure to address customer complaints quickly and efficiently! Others will see how you respond and trust will grow.

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15. Brand

A strong social media presence will naturally build your brand over time. By posting frequently, you will organically create your tone and build your brand. Adding some personality to your posts will make your brand stand out in your industry, so don’t be afraid to speak your mind. Keep it professional, but light and engaging.

16. Popularity

Social media is incredibly popular. It has become part of our daily lives. Use this popularity to share ideas, sales and information. Don’t try to go against the grain. Just go with it. Join it. Use it. Share it.

17. Free

Again, people love free stuff! And you should too! Social media is a completely free tool to market your business. Spending just 6 hours a week on social media is the best marketing your business can get. Advertising that is Free/? You can’t beat that.

18. Become the Expert

If you sell an item, you can give tricks and tips to keep that item running well. You can give advice on services. Customers are always looking to get information. You can offer that information for free. In doing so, you are building a relationship of trust. You will be the expert they turn to.


I think that by now you can agree that if you want to have a streamlined business or if you want to maximize every dime of your budget, the choice to whether to go with Digital Marketing/E-Commerce or Brick and Mortar Location Marketing is simple. Digital Marketing is clearly the smarter choice for your budget and brand’s growth. But either way you decide to go, I wish you and your company much success and longevity.

There are endless ways to use social media to grow your business. These are just 18 of them. It takes dedication and dedication takes time. Set aside 6 hours a week and watch your business grow!


Staying on top of emerging trends can also help.  For information on How to Get Noticed Online in 2020, Click Here

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