With Social Media and with everyone on the internet, your reputation and reviews are more important than ever. According to Inc. Magazine’s The Secret Ratio That Proves Why Client Reviews Are So Important,“ 1. A client who has a negative experience is highly likely to share that experience by leaving a bad review. 2. A Client who has a positive experience, on the other hand, is unlikely to leave a good review. In my experience, only one in 10 happy Clients leaves a good review.”